AI SaaS Case Study

AI-Powered Amazon Suspension Appeals, Built for Speed and Accuracy

AMZ Appeal AI is an intelligent SaaS platform that helps Amazon sellers recover suspended accounts using professionally structured, AI-generated appeal documents. The platform replaces slow, error-prone manual appeals with a guided AI wizard that analyzes suspension reasons, applies Amazon policy logic, and generates customized appeals aligned with Amazon’s compliance standards.

The Challenge

Amazon account suspensions are complex, time-sensitive, and policy-driven. Sellers often fail reinstatement due to poorly written appeals or misunderstanding Amazon’s requirements.

Complex Amazon Policy Landscape

Amazon suspension appeals require precise alignment with internal policies. Generic templates or emotional responses frequently lead to permanent account loss.

High Cost of Manual Appeals

Professional appeal writers charge high fees and take days or weeks, creating delays that directly impact seller revenue.

Lack of Structured Guidance

Most sellers do not know which suspension category applies to them or how to structure responses across root cause, corrective actions, and prevention.

THE SOLUTION

We designed and developed a fully automated AI appeal generation system that transforms Amazon suspension recovery into a structured, guided, and scalable process.

AI-Driven Appeal Generation Engine

A rule-based AI system powered by 30+ expert-level appeal documents analyzes user inputs and generates professional appeals tailored to specific suspension types.

Multi-Step Appeal Wizard

An intuitive 8-step workflow guides sellers through suspension type, account details, root cause, corrective actions, prevention strategy, document review, and final appeal submission.

Scalable SaaS Architecture

Built with Node.js, Next.js, PostgreSQL, and Stripe, the platform supports high traffic, secure payments, and future expansion for new suspension categories and AI providers.

The Results

AMZ Appeal AI delivers a faster, more reliable alternative to manual appeal writing while maintaining professional quality and compliance accuracy.

We created

Automated Appeal Platform

that helps Amazon sellers generate professional, policy-aligned appeals without hiring expensive consultants or wasting time on trial and error.

The project took just

4 Weeks

from concept to launch, including AI logic implementation, multi-step workflows, Stripe payments, and production-ready deployment.